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Asivikelane service delivery impacts counter

Impacts counter_Water icon
Water
1149
Impacts counter_Sanitation
SANITATION
1552
Impacts counter_Refuse icon
REFUSE REMOVAL
1790
Impacts counter_R&M icon
Infrastructure
93
Impacts counter_Systems icon
SYSTEMS IMPACTS
14
RESIDENTS IMPACTED
8828544

Since March 2020

Briefs & Reports

Learning paper: Small fixes, big impacts. Empowering informal settlement residents to fix their own taps and toilets is an important part of the urban infrastructure challenge.

We take a look at how municipalities can integrate community plumbers and enhance fault reporting for efficient community repairs of communal services.

AGSA Asivikelane Newsletter

Did you know that Asivikelane works together with the Auditor General of South Africa? Audit teams make extensive use of Asivikelane’s service delivery data and encourage metro governments to do the same. Auditors also benefit from Asivikelane’s firsthand experience, and knowledge of issues and challenges experienced by citizens. Asivikelane helps to disseminate and explain audit recommendations to the public and mobilise public pressure for their implementation. Read more on how we collaborate.

Provision of sanitation in the Mangaung Metropolitan Municipality

This detailed brief looks at the availability of communal water and sanitation services across 6 informal settlements in Mangaung and asks residents what their interim sanitation needs are.

Asivikelane submission to the City of Cape Town’s Draft Waste Strategy

The Asivikelane campaign made a submission to the City of Cape Town’s Draft Waste Strategy, with a specific focus on waste services and management in informal settlements. The voices and experiences of informal settlements are at the forefront of our recommendations and we propose that the City ensures informal settlements are included in all its commitments.

Summary of key results of communal services for Buffalo City Metropolitan Municipality’s informal settlements

Asivikelane mapped broken communal flush toilets, taps and standpipes across 10 informal settlements to determine the extent of damaged infrastructure. We share this information with the metro to help improve access to water and sanitation and make recommendations for fault reporting mechanisms.

Summary of key results of the state of Ventilated Improved Pit Toilets in informal settlements in the City of Johannesburg

Ventilated Improved Pit Toilets are a critical intervention to ensure that residents in informal settlements have access to dignified and safe sanitation. Asivikelane recommends which policies are needed to provide for the lifespan of these toilets, how to repair and maintain them and when and how they should be decommissioned.

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One Page Learning Adventure

Join us on our first learning adventure as we unpack and identify the underlying causes of service delivery problems. In this publication, we look at waste removal and the reasons litter and garbage pile up in informal settlements. This series records what we’ve learned, so that we don’t forget and make the same mistakes again, and so that others can learn from our mistakes too.

WC Brief 1 (landscape)

Asivikelane Western Cape, Brief 1: Knysna communities pave the way for female-friendly sanitation

Asivikelane Western Cape is laying the foundation for female-friendly sanitation in Knysna’s informal settlements. Asivikelane Community Facilitators carried out an initiative for separate toilets for males and females across 3 informal settlements and their efforts are helping to make sanitation safer for women and children.

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Asivikelane comments on government’s proposed compulsory water & sanitation norms

Asivikelane submitted recommendations and comments on the government’s proposed 2024 water and sanitation norms and standards. We found that such standards can often be met without allocating significant additional funding. Better use of existing funds often does the trick! Read our full submission to find out more.

Residents experiences of the procurement of, delivery, and servicing of chemical toilets to informal settlements

Brief 9: Ekurhuleni: Residents’ experiences of the procurement of, delivery, and servicing of chemical toilets to informal settlements.

We asked 260 informal settlement residents in the City of Ekurhuleni about their experiences of the procurement of chemical toilets, and to give recommendations to the metro on how to improve this service.