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Asivikelane service delivery impacts counter

Impacts counter_Water icon
Water
1403
Impacts counter_Sanitation
SANITATION
1885
Impacts counter_Refuse icon
SOLID WASTE
2236
Impacts counter_R&M icon
Infrastructure
240
Impacts counter_Systems icon
SYSTEMS IMPACTS
23
RESIDENT IMPACTS
11739088

Since March 2020

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Refuse Removal

A Community Waste Guide

We developed a practical guide to help communities transform waste challenges into opportunities. The guide demonstrates how sorting, recycling, and composting waste can contribute to cleaner and healthier neighborhoods. It includes step‑by‑step project plans, examples of waste mapping, and lists of recycling companies. This resource is designed to support anyone committed to improving their community’s environment.

How to improve solid waste management in informal settlements

Asivikelane worked with informal settlement residents to create a framework to improve solid waste management. These practical building blocks can help municipalities and communities to work together to improve recycling, composting and waste minimisation.

Residents share solutions to improve waste services

In March 2025, we asked 5,308 residents across 202 informal settlements in 8 municipalities what interventions could improve solid waste management in their settlements. Residents asked for regular waste collection, provision of refuse bags and recycling support.

Sustainable waste management strategy for informal settlements in the City of Tshwane

Asivikelane and partners co-created a strategy for the management of waste in informal settlements for the City of Tshwane. This groundbreaking strategy marks the first time communities were actively involved in its development and in proposing solutions. The strategy encompasses 220 informal settlements and empowers communities to actively participate in waste minimisation and recycling initiatives, fostering ownership and accountability. The solutions are replicable and can be adapted to other metros.

Asivikelane submission to the City of Cape Town’s Draft Waste Strategy

The Asivikelane campaign made a submission to the City of Cape Town’s Draft Waste Strategy, with a specific focus on waste services and management in informal settlements. The voices and experiences of informal settlements are at the forefront of our recommendations and we propose that the City ensures informal settlements are included in all its commitments.

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Better waste management will make settlements safer

Better waste management will make settlements safer. A third of residents reported no waste collection services in the previous week, which has environmental and health impacts.

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Uncollected waste a mounting problem in Stellenbosch

In Stellenbosch, the solid waste collection service has deteriorated, exposing residents to numerous health risks.

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The state of informal settlement service delivery in metros

Asivikelane data exposes the hot spots where basic services need attention, and celebrates the good news where services have improved.

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Residents and metros can work together to clean up informal settlements

Residents and officials in several metros find ways to address the issue of waste and litter in informal settlements. And this cooperation is showing results! Asivikelane residents reported 461 instances of improved refuse removal since January.

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Which metros are delivering better services to informal settlement residents?

Asivikelane releases the Asivikelane Service Delivery Index for the first time. The index compares service delivery across metros in one easy number. Ekurhuleni leads the way with a score of 83%, while both Mangaung (21%) and eThekwini (36%) fall far short of delivering the three essential services to informal settlement residents in their metros.