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Asivikelane service delivery impacts counter

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Water
1121
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SANITATION
1518
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REFUSE REMOVAL
1685
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Infrastructure
76
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SYSTEMS IMPACTS
10
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RESIDENTS IMPACTED
8004601

Since March 2020

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Infrastructure

Asivikelane WC#14 DOUBLE thumbnail

Asivikelane Western Cape #14: Knysna and Stellenbosch – Women’s safety is compromised when broken services are not fixed

Asivikelane Western Cape #14 The municipalities of Knysna and Stellenbosch are slow to repair broken services in informal settlements. This results in the overuse of functional facilities, and some women express concerns about the safety and accessibility of alternative water and sanitation services.

Download the Knysna PDF
Download the data for Knysna
Download the Stellenbosch PDF
Download the data for Stellenbosch
Brief 8 (landscape)

Brief 8: Spatial data and adequate fault reporting can improve maintenance of informal settlement taps and toilets

One of the biggest challenges affecting access to basic sanitation in informal settlements is poor repairs and maintenance. While there are informal settlements with no access to taps and toilets – several settlements have fewer taps and toilets to the ratio of residents – what is worse is that the majority of these are unusable because they are either broken or blocked.

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asivikelane-release-31_social-media

Asivikelane #31: Metro fault reporting systems don’t work for informal settlements

Asivikelane #31 Metros fault reporting systems are not user-friendly and can’t locate broken taps and toilets. Despite ongoing efforts by informal settlement residents to report via the system, many said they wait longer than a month before anyone comes to fix them.

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Summaries for municipalities
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Asivikelane #29: Residents let down by metros’ poor resilience score

Asivikelane #29 reports that better response from metros to disasters is needed in informal settlements. Faster access to disaster services and speedier damage assessment and repairs will lay the foundations for resilient cities.

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eThekwini special release

In this special release, 417 informal settlement residents in 81 settlements in eThekwini share their experience of the Metro’s response to the floods. They report that, in most cases, the damage to taps and toilets has not been repaired. While they wait for these repairs, the Metro has also provided limited emergency water and almost no emergency sanitation.

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Download the data
Asivikelane WC#1 DOUBLE thumbnail

Asivikelane Western Cape #1: Knysna and Stellenbosch – Government and Informal Settlement Residents start talking to each other

We are excited to publish results from the first round of the revamped Asivikelane Western Cape pilot. This initiative will deepen the engagement between informal settlement residents and government in the Stellenbosch and Knysna municipalities specifically.

The 2 releases highlight the needs identified by residents themselves. Residents ask for a functional fault reporting system, in Knysna, and regular maintenance and repairs in Stellenbosch. This will inform the agenda of upcoming engagements with these municipalities.

Download the Knysna PDF
Download the data for Knysna
Download the Stellenbosch PDF
Download the data for Stellenbosch
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Asivikelane #25: Mayors! Please make sure that your 2022/23 budgets have allocated enough for informal settlement taps and toilets

Asivikelane #25 reports that now is the time for mayors to budget adequately for repairs and maintenance of taps and toilets, since many informal settlement residents are still without water and sanitation.

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Download the data
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Asivikelane #24: Metros keep installing new taps and toilets but why do the traffic lights stay red?

Asivikelane #24 reports that metros keep installing but not maintaining and repairing taps and toilets, meaning that informal settlement residents continue to be without adequate services.

Download the PDF
Download the data
Summaries for municipalities
Brief 7 (landscape)

Brief 7: Why do metros not maintain taps and toilets in informal settlements?

45% of residents living in informal settlements surveyed said that when taps or toilets break, they are never fixed. We take a look into what the possible reasons behind this lack of maintenance are.

Read the full brief
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Asivikelane #22: The first 100 days – what new local governments should focus on after the elections

The first 100 days after elections are crucial. Asivikelane #22 looks at what new municipalities should focus on to improve basic services in informal settlements.

Download the PDF
Download the data
Summaries for Municipalities

Contact us

IBPSA NPC
Unit A207 2nd Floor, Gatehouse,
Black River Park South,
2 Fir Street, Observatory,
7925, Cape Town

+27 21 447 0019
info@asivikelane.org

Asivikelane is an initiative of International
Budget Partnership South Africa (IBPSA NPC).

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