Impact Case Studies

Community Facilitators are at the centre of Asivikelane, making working with informal settlement communities possible. By gathering data on access to water, dignified sanitation and refuse removal, they advocate for better services – bridging the gap between local government officials and informal settlement residents. Read their inspirational stories about how they are improving access to basic services in their own communities.

Asivikelane aims to connect residents and government by building relationships. Our hubs bring together various groups – including reformers, donors, communities, private companies, and auditors – to tackle service delivery challenges in cities. Since its inception in March 2020, Asivikelane has contributed to improved access to safe drinking water, dignified sanitation, and regular refuse removal to over 8,5 million informal settlement residents.

A key component of the Asivikelane hub model is to work with a broader set of stakeholders engaged in specific service issues. Even though this new model is only six months old, it has already borne fruit. Over the past 6 months, Asivikelane impacted 1,785,601 residents. We impacted 381,000 residents through service delivery improvements and 1,404,601 residents through systems impacts, such as budget, process or policy improvements.