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Asivikelane service delivery impacts counter

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Water
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Impacts counter_Sanitation
SANITATION
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Impacts counter_Refuse icon
REFUSE REMOVAL
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Infrastructure
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SYSTEMS IMPACTS
0
RESIDENTS IMPACTED
0

Since March 2020

News

June 2025: New sanitation learning paper published!

In our latest learning paper, Manage temporary sanitation in informal settlements: lessons from Asivikelane, we share insights on how to address the challenges of temporary sanitation in informal settlements.

May 2025: New procurement report out now!

Read our latest guide aimed to assist informal settlement residents to find information about basic services provided by private companies. It explains how and where to look for information in public procurement documents and gives examples of useful documents. It also shares practical tips and lessons from other informal settlement residents who have found important information from sources besides municipal websites.

May 2025: Safety Guidelines for Community Facilitators

Over the past few months Asivikelane Community Facilitators across the Asivikelane network collaboratively developed and documented safeguarding tips through a series of workshops. It is essential that CFs and volunteers remain safe while they are working in communities, conducting community awareness, and/or collecting community data and evidence. Drawing from their own experiences, they put together this guide which you can click here to view.

April 2025: Asivikelane responds to draft budgets

Our Asivikelane partners are making written submissions to the 2025/2026 Municipal Draft Budgets calling for more money for basic services for informal settlements. Click here to view their full budget responses.

March 2025: National Data Collection Campaign

We went back to our roots with a nationwide data collection campaign led by Asivikelane. Collaborating with 8 partners and 54 Community Facilitators, we visited 206 informal settlements over two weeks. Going door to door, we interviewed 5,805 residents to gain insight into their access to essential services like water, sanitation, and refuse removal. To download and explore the raw data, click on this link. We are currently in the process of collating and analyzing this information – stay tuned for the publication of our results!

April 2025: Learning paper: Small fixes, big impacts

Our latest learning paper looks at how municipalities can integrate community plumbers and enhance fault reporting for efficient community repairs of communal services. Empowering informal settlement residents to fix their own taps and toilets is an important part of the urban infrastructure challenge. Click on the report to read more about our valuable experiences with community plumbing in Knysna.

Asivikelane Good News Feed

Asivikelane on X

[Read:] Can civic collaboration with government deliver real change? Part 2 of the @GovActionHub unpacks the risks, lessons and wins. Find the full blog post on their website here:

We were invited to speak attend the Urban 20 which brings together mayors from major @g20org cities to inform the discussions of national leaders and bring local perspectives to collectively inform G20 negotiations.

We spoke at the @c40cities event about our waste management…

How can communities get #governments to listen and respond? In South Africa, @asivikelane empowered informal settlement residents to gather data & spark 1,000s of service improvements.

👇New blog by Governance Action Hub Explorer Brendan Halloran

#SDG6

Nationally, our #WorldEnvironmentDay community clean ups and awareness raising involved 65 government officials and 400 community leaders in @CityofCT, @CityTshwane , @eThekwiniM , @NMandelaBaymuni and @CityofJoburgZA. #Asivikelane

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