logo-top-left-1v2

Asivikelane service delivery impacts counter

Impacts counter_Water icon
Water
0
Impacts counter_Sanitation
SANITATION
0
Impacts counter_Refuse icon
REFUSE REMOVAL
0
Impacts counter_R&M icon
Infrastructure
0
Impacts counter_Systems icon
SYSTEMS IMPACTS
0
RESIDENT IMPACTS
0

Since March 2020

News

October 2025: Sustainable waste management strategy in Tshwane

Asivikelane and partners co-created a strategy for the management of waste in informal settlements for the City of Tshwane. This groundbreaking strategy marks the first time communities were actively involved in its development and in proposing solutions. The strategy encompasses 220 informal settlements and empowers communities to actively participate in waste minimisation and recycling initiatives, fostering ownership and accountability. The solutions are replicable and can be adapted to other metros.

September 2025: Reimagining procurement transparency for informal settlement residents

Access to procurement information is vital for over 10 million informal settlement residents in South Africa, who depend on municipal contractors for essential services like water, sanitation, and refuse removal. Accurate and accessible procurement information – such as service delivery schedules, contact details for reporting problems, and clear service expectations – empowers residents to collaborate with municipalities, address challenges, suggest improvements, and ultimately also hold them accountable. This guide is a new approach to assessing the information needed to hold municipalities accountable.

August 2025: Community Facilitators improving basic services one informal settlement at a time

Community Facilitators are at the centre of Asivikelane, making working with informal settlement communities possible. Read their inspirational stories about how they are improving access to basic services in their own communities.

August 2025: Building Sustainable Infrastructure through Community-Driven Repairs and Maintenance Solutions in Informal Settlements

Our recent infrastructure summit brought together a diverse range of stakeholders to foster partnerships and explore innovative solutions for dignified, sustainable access to essential basic services. We’ve documented these solutions into a multi-pronged strategy, which demonstrates how to build infrastructure through community-driven solutions.

June 2025: New sanitation learning paper published!

In our latest learning paper, Manage temporary sanitation in informal settlements: lessons from Asivikelane, we share insights on how to address the challenges of temporary sanitation in informal settlements.

May 2025: New procurement report out now!

Read our latest guide aimed to assist informal settlement residents to find information about basic services provided by private companies. It explains how and where to look for information in public procurement documents and gives examples of useful documents. It also shares practical tips and lessons from other informal settlement residents who have found important information from sources besides municipal websites.

May 2025: Safety Guidelines for Community Facilitators

Over the past few months Asivikelane Community Facilitators across the Asivikelane network collaboratively developed and documented safeguarding tips through a series of workshops. It is essential that CFs and volunteers remain safe while they are working in communities, conducting community awareness, and/or collecting community data and evidence. Drawing from their own experiences, they put together this guide which you can click here to view.

Asivikelane Good News Feed

Asivikelane on X

🚨 Calling all reformers: A new free global masterclass on Democratic Public Leadership starts Oct 29! Led by Julio Guzmán, former Peruvian presidential candidate and senior policymaker, hosted by @GovActionHub Learn more

In case you missed it! We're excited to release two new guides. What’s special is that they were created by informal settlement residents, not by us or outside experts. This means they truly reflect daily life in informal settlements. The first guide helps residents find…

The @AuditorGen_SA joined #Asivikelane partners @apostolic_james on a site visit in @Mangaung_Metro to assess access to basic services. Officials and informal settlement residents are working together to create community-driven governance.

We are deepening our partnership with…

4

We are excited to be partnering with @ewseta to train informal settlement residents to fix taps and toilets. Plumbing training will enable these Community Plumbers to quickly and efficiently fix communal services in their communities. This will help to improve access to water and…

Load More

Asivikelane Funders

Asivikelane Partners