News
April 2025: Learning paper: Small fixes, big impacts
Our latest learning paper looks at how municipalities can integrate community plumbers and enhance fault reporting for efficient community repairs of communal services. Empowering informal settlement residents to fix their own taps and toilets is an important part of the urban infrastructure challenge. Click on the report to read more about our valuable experiences with community plumbing in Knysna.
March 2025: Asivikelane Impacts report published!
Did you know that since its inception in March 2020 Asivikelane has impacted over 8,5 million residents? Asivikelane aims to connect residents and government by building relationships. Our hubs bring together various groups – including reformers, donors, communities, private companies, and auditors – to tackle service delivery challenges in cities. Read our latest impacts report to find out how we are changing the lives of communities across 8 cities in South Africa.
February 2025: AGSA Asivikelane Newsletter
Did you know that Asivikelane works together with the Auditor General of South Africa? Audit teams make extensive use of Asivikelane’s service delivery data and encourage metro governments to do the same. Auditors also benefit from Asivikelane’s firsthand experience, and knowledge of issues and challenges experienced by citizens. Asivikelane helps to disseminate and explain audit recommendations to the public and mobilise public pressure for their implementation. Read more on how we collaborate.
November 2024: Provision of sanitation in the Mangaung Metropolitan Municipality
This detailed brief looks at the availability of communal water and sanitation services across 6 informal settlements in Mangaung and asks residents what their interim sanitation needs are.
October 2024: Summary of key results of communal services for Buffalo City Metropolitan Municipality’s informal settlements
Asivikelane mapped broken communal flush toilets, taps and standpipes across 10 informal settlements to determine the extent of damaged infrastructure. We share this information with the metro to help improve access to water and sanitation and make recommendations for fault reporting mechanisms.
September 2024: Summary of key results of the state of Ventilated Improved Pit Toilets in informal settlements in the City of Johannesburg
Ventilated Improved Pit Toilets are a critical intervention to ensure that residents in informal settlements have access to dignified and safe sanitation. Asivikelane recommends which policies are needed to provide for the lifespan of these toilets, how to repair and maintain them and when and how they should be decommissioned.
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