Asivikelane service delivery impacts counter
Since March 2020
This guide outlines how municipalities can be more inclusive and specifically prioritise the needs of women when procuring basic services for informal settlements.
Asivikelane shows that when municipalities engage residents it can yield progress in service delivery.
Asivikelane data shows that consistent engagement between government and communities is starting to yield progress.
Western Cape informal settlement residents set the agenda for talks with municipality. The number of Asivikelane Western Cape participants is growing in Knysna and Stellenbosch, and more informal settlement residents are ready to meet government about services.
Following on from the 2020 report on transparency of municipal websites, this report focuses on transparency in local government procurement. The report provides key steps to enhance transparency in local government procurement and makes a case for open contracting. It explains why municipal websites are crucial for transparent local government and pro-poor service delivery.
This report focuses on transparency in local government procurement and presents the findings of a survey of municipal websites.
This research examines the findings of social audits, provider bid specifications, and interviews with municipal officials to identify the systemic causes of outsourced service delivery challenges and outlines several issues local governments could address to improve service delivery to informal settlements at scale.
This paper provides a detailed overview of the minimum level of procurement information metropolitan municipalities should be publishing on their supply chain management websites to support public engagement in the monitoring of the delivery of outsourced services and engagement in the tender process.
This guide is designed to help informal settlement communities find the documents that provide information about a service being delivered to their community. They can use this information to monitor if the service is being delivered according to the contract and to engage with the municipality to improve the delivery of the service.
This paper presents 2 possible approaches to the design of a learner transport grant that will, over time, enable South African provinces to provide learner transport to all learners in need, and ensure that funding is protected for the delivery of this service.
