Impact Case Studies

Six hundred thousand informal settlement residents will receive better quality sanitation services as a result of community-led monitoring and engagement in Ekurhuleni. In 2018, the International Budget Partnership South Africa (IBPSouth Africa) and the Social Audit Network (SAN), started partnering with Planact and 13 informal settlement communities in Ekurhuleni to conduct a social audit on the provision and maintenance of portable toilets. A social audit is a community-led process of engaging government about poor services by monitoring service delivery on the basis of government commitments contained in budgets and other official documents.

IBP South Africa, the SASDI Alliance, and the eMalandeni community begin to see results from ongoing community-led monitoring and engagement with eThekwini Municipality.