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Asivikelane service delivery impacts counter

Impacts counter_Water icon
Water
1478
Impacts counter_Sanitation
SANITATION
1922
Impacts counter_Refuse icon
SOLID WASTE
2269
Impacts counter_R&M icon
Infrastructure
263
Impacts counter_Systems icon
SYSTEMS IMPACTS
39
RESIDENT IMPACTS
15917097

Since March 2020

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Infrastructure

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The maintenance puzzle

Asivikelane reports 45% of residents say that when a tap or toilet breaks, they are never fixed. Another 30% say that it takes longer than a week for maintenance to happen. We don’t yet know why. But here are some elements of the puzzle.

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Maintain toilets to protect infrastructure and residents

Most informal settlement residents reported having access to water, but sanitation remains a serious challenge. In addition to posing severe health risks, the lack of  maintenance and cleaning of toilets could undermine municipalities’ infrastructure investment.

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Waiting for upgrading projects that do not deliver

Asivikelane reports that upgrading projects are failing to deliver. Half of residents have been promised, but have not received, services.