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Asivikelane service delivery impacts counter

Impacts counter_Water icon
Water
1403
Impacts counter_Sanitation
SANITATION
1885
Impacts counter_Refuse icon
SOLID WASTE
2236
Impacts counter_R&M icon
Infrastructure
240
Impacts counter_Systems icon
SYSTEMS IMPACTS
23
RESIDENT IMPACTS
11739088

Since March 2020

Basic training and tools can fix minor faults

In March 2025, we asked 5,308 residents across 202 informal settlements in 8 municipalities about communal services. Even when faults with taps and toilets are reported promptly through official channels, residents struggle to get them fixed. 79% of residents said they would fix services themselves if given tools and basic training.

Basic training and tools can fix minor faults