Metros: Asivikelane has reported many persistent service delivery problems in informal settlements – some of which have yet not been addressed. Additionally, informal settlement residents are even more dependent on government services than before with more than 40% of households losing income due to COVID-19.
Non-Metros: Msunduzi and Emalahleni have improved their water access significantly, while other municipalities have maintained their green lights. However, in many municipalities refuse removal and toilet cleaning remain at crisis levels.
