Metros: The provision of sanitation in metro informal settlements has not improved and remains at crisis levels everywhere except Ekurhuleni. Some residents have no access to sanitation and where communal toilets are provided, they are not regularly cleaned or maintained. This situation should be addressed immediately to slow down the exponential spread of COVID-19 in Gauteng and the Eastern and Western Cape.

Non-Metros: While the water situation looks better, toilet cleaning and refuse removal in non-metro informal settlements are still extremely limited. Cederberg, Emalahleni and Msunduzi, for example, do no cleaning of communal toilets at all.