Asivikelane service delivery impacts counter

Water
1090
SANITATION
1492
REFUSE REMOVAL
1602
Infrastructure
57
SYSTEMS IMPACTS
10
RESIDENTS IMPACTED
766101

Since March 2020

Asivikelane #31: Metro fault reporting systems don’t work for informal settlements

Asivikelane #31 Metros fault reporting systems are not user-friendly and can’t locate broken taps and toilets. Despite ongoing efforts by informal settlement residents to report via the system, many said they wait longer than a month before anyone comes to fix them.

Asivikelane #31: Metro fault reporting systems don’t work for informal settlements