Metros: More than half of the Western Cape’s COVID-19 infections are found in Cape Town neighborhoods that contain informal settlements which are hotspots for infection because they don’t have enough taps and toilets, and these communal facilities are not cleaned often enough. While all metros have responded to the immediate crisis, Asivikelane results point to longer term service challenges.

Non-Metros: Residents in all non-metros reported improved access to basic services, especially water, but Emalahleni and Msunduzi still fall short across all the services. Most concerning in these municipalities is the limited water access, the lack of municipal provided sanitation and lack of toilet cleaning where residents do have access to municipal toilets